Privacy Policy

1. Introduction

This Privacy Policy is formulated by Shandong Shimen International Trade Co., Ltd. and applies to all visitors of this official website. This policy describes how we collect, store, use and share your personal information. By accessing and using this website, you acknowledge that you have read and accept the terms of this Privacy Policy.

This policy applies to global visitors and complies with applicable data protection laws in visitors’ jurisdictions.

2. Personal Information We Collect

1) Information you actively submit: name, company name, email address, contact number and requirement description submitted via contact forms, emails or inquiry messages;

2) Automatically collected website data: IP address, device model, browser type, access time, visited pages and website dwell time;

3) Anonymous access data collected through Cookie technology (see Clause 4 for details).

We do not actively collect sensitive personal information such as ID numbers or bank card details.

3. Purposes of Using Information

1) Respond to your product inquiries and business quotations, and carry out pre‑sales and after‑sales communication;

2) Website operation, troubleshooting and user experience optimization;

3) Visitor behavior statistics and website usage analysis;

4) Send product, new‑item and promotional information with your permission;

5) Comply with legal requirements and handle compliance requests.

Your personal information will not be used for purposes unrelated to this policy.

4. Cookies and Tracking Technologies

This website uses Cookies. Cookies are small text files stored on visitors' devices and are divided into Necessary Cookies and Analytical Cookies:

Necessary Cookies: guarantee normal website operation and cannot be disabled;

Analytical Cookies: collect access statistics to improve website performance and require your consent.

You may refuse or delete Analytical Cookies through browser settings. You can open the website Cookie panel anytime to change your consent status.

5. Third‑Party Information Sharing

We will not sell or rent your personal information. Data will only be transmitted to third parties under limited circumstances below:

1) Entrust qualified service providers for website hosting and data analysis (providers sign confidentiality agreements and process data only under our instructions);

2) When required by laws, regulations or judicial authorities;

3) Shared with your explicit consent.

Third‑party platforms have independent privacy policies, and we are not responsible for their data processing activities.

6. Data Retention Period

1) Business inquiry records: retained for 3 years from the last communication;

2) Website access logs and analytical data: stored for no more than 12 months;

3) Cookie retention period depends on browser and cookie type.

When the retention period expires, we will delete or anonymize the information.

7. Your Rights Over Personal Data

According to applicable data protection laws of your country or region, you have the following rights regarding your personal data. You may submit requests anytime via the contact information in this policy:

1. Right of access: you may confirm whether we hold your personal data and obtain copies and processing descriptions;

2. Right of rectification: you may require correction or supplementation if data is inaccurate or incomplete;

3. Right of erasure: you may request deletion of your personal data when legal conditions are met;

4. Right to withdraw consent: if processing relies on your consent, you may withdraw consent at any time without affecting previous lawful processing;

5. Right to object: you may object to processing based on legitimate interests, especially direct marketing;

6. Right to data portability: where applicable, you may obtain your personal data in structured, machine‑readable format and request transfer to another controller.

We will respond to your request within a reasonable time. If dissatisfied with our reply, you may file a complaint with local data protection authority.

8. Information Security

We adopt reasonable technical and organizational measures to protect your personal information and reduce risks of leakage, loss and unauthorized access. However, internet transmission cannot guarantee absolute security. Please be aware of risks when submitting information.

9. Policy Revision

We reserve the right to update this Privacy Policy. Revised version will be published on this page with updated date. Continued use of the website constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or data processing, please contact us:

Company Name: Shandong Shimen International Trade Co., Ltd.

Email: [email protected]

Tel: +86 15315373122